Refund policy

Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the error was made by Molina Jewelry.

Returns or exchanges will only be accepted if:

• You received the wrong item.

• You received the wrong size different from the one ordered.

• You received the wrong product due to our error.

To be eligible for a return or exchange, the item must be:

• Unused and unworn.

• Returned in its original packaging.

• Free from any signs of damage or alteration.

All returned items will be carefully inspected before a refund or exchange is approved. We reserve the right to deny any return that does not meet these requirements.

Gold Authenticity Warranty

All of our jewelry is guaranteed to be made of authentic gold as described in each product listing.

This warranty covers only the authenticity of the gold and does not cover:

• Normal wear and tear.

• Scratches or accidental damage.

• Damage caused by improper use, misuse, or unauthorized repairs.

• Loss or theft.

If you have any questions regarding your order, please contact our customer support team before initiating a return request.